“I’m Matthew Smith – if you place an order with us, I will take care of it for you. I’ve been here since 2013 and my job is to manage projects from beginning to end, getting regular updates from the workshop to keep customers informed. I also carry out quality checks to maintain our high standards. I enjoy being organised, so I like to keep a project on track and make sure everyone is happy. My job certainly keeps me busy but I do find time to play football on Sundays. I also enjoy listening to debates or lectures and recent topics have included Russia, politics and Bryan Cranston’s acting career – they’re all good conversation starters with my customers!”